Knowledge Base

Do you have a free plan to test the service?

• 0
• 1501

How do the plans work? What does the “subscriber” term mean?

• 0
• 1531

Why does it not always track opens though the email was opened?

• 0
• 1493

Can I use it with any email client?

• -2
• 1501

Some email addresses show in an unreadable format in the reports

• -1
• 1417

What is the redirect script used for and how to upload it?

• 0
• 1186

How to add the number of recipients to the campaign from EasyMail7?

• 0
• 1073

How do I enter the number of bounced emails in the campaign?

• -1
• 1197

Do I need to enter anything into the Tag field?

• 0
• 1182

I don’t see email addresses in my reports

• 0
• 1238

What is the “Email merge tag” for?

• 0
• 1184

Can I merge a custom field into the tracking link?

• -1
• 1133

Emails are not always tracked in Gmail

• 0
• 1300

Does it track opens, clicks, prints, and forwards in all email clients?

• 0
• 1333

What do I need to track opens and clicks for my emails?

• 0
• 1337

Do I need to use any specific code to track email prints and forwards?

• -1
• 1220

Will the recipient know that I am tracking the email?

• 0
• 1249

Is there any way to track emails without uploading the script?

• -2
• 1365

How do I upload the redirect script if I don’t have a cPanel or FTP?

• 0
• 1328