Does the system track opens, clicks, prints, and forwards in all email clients?
Link clicks can be tracked for all email messages in all clients. Email opens can be tracked for HTML emails and for plain text emails if the recipient clicks a link in the email no matter which email client the recipient uses.
Tracking of email prints and forwards doesn’t work in all email clients but we are working at the improvements. See the below table for more information.
|Desktop Email Client / |
Web Mail Client
|Print Tracking||Forward Tracking|