Knowledge Base

Do you have a free plan to test the service?

• 0
• 2003

How do the plans work? What does the “subscriber” term mean?

• 0
• 2004

Why does it not always track opens though the email was opened?

• 0
• 1979

Can I use it with any email client?

• -2
• 1991

Some email addresses show in an unreadable format in the reports

• -1
• 1959

What is the redirect script used for and how to upload it?

• 0
• 1608

How to add the number of recipients to the campaign from EasyMail7?

• 0
• 1481

How do I enter the number of bounced emails in the campaign?

• -1
• 1609

Do I need to enter anything into the Tag field?

• 0
• 1666

I don’t see email addresses in my reports

• 0
• 1676

What is the “Email merge tag” for?

• 0
• 1606

Can I merge a custom field into the tracking link?

• -1
• 1515

Emails are not always tracked in Gmail

• 0
• 1742

Does it track opens, clicks, prints, and forwards in all email clients?

• 0
• 1779

What do I need to track opens and clicks for my emails?

• 0
• 1816

Do I need to use any specific code to track email prints and forwards?

• -1
• 1653

Will the recipient know that I am tracking the email?

• 0
• 1721

Is there any way to track emails without uploading the script?

• -2
• 1794

How do I upload the redirect script if I don’t have a cPanel or FTP?

• 0
• 1776