Knowledge Base

Do you have a free plan to test the service?

• 0
• 1978

How do the plans work? What does the “subscriber” term mean?

• 0
• 1983

Why does it not always track opens though the email was opened?

• 0
• 1955

Can I use it with any email client?

• -2
• 1964

Some email addresses show in an unreadable format in the reports

• -1
• 1929

What is the redirect script used for and how to upload it?

• 0
• 1590

How to add the number of recipients to the campaign from EasyMail7?

• 0
• 1464

How do I enter the number of bounced emails in the campaign?

• -1
• 1589

Do I need to enter anything into the Tag field?

• 0
• 1635

I don’t see email addresses in my reports

• 0
• 1658

What is the “Email merge tag” for?

• 0
• 1586

Can I merge a custom field into the tracking link?

• -1
• 1495

Emails are not always tracked in Gmail

• 0
• 1725

Does it track opens, clicks, prints, and forwards in all email clients?

• 0
• 1763

What do I need to track opens and clicks for my emails?

• 0
• 1800

Do I need to use any specific code to track email prints and forwards?

• -1
• 1635

Will the recipient know that I am tracking the email?

• 0
• 1702

Is there any way to track emails without uploading the script?

• -2
• 1777

How do I upload the redirect script if I don’t have a cPanel or FTP?

• 0
• 1759