Email Sending Failed: Troubleshooting Tips

Written by Julia Gulevich. Posted in Blog, Email Marketing Software

This article tells about G-Lock EasyMail v6.xx and explains the most common reasons why the email sending in G-Lock EasyMail v6.xx may fail and gives possible solutions to them.

G-Lock EasyMail v6 records the log for each processed message. In case of sending failure, you can always find the reason of failure in the log. To view the message log, click on the Sent Manager button on the toolbar and do this:

• Select the group on the left pane, to which you sent the emails
• Select the message in the Message Log pane
• Click on the email address in the Sent Log pane and you'll see the full message log for this recipient.

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